How fresh is the coffee?
Every bag is roasted to order after you buy it, then shipped. No sitting on a warehouse shelf for months.
How long does shipping take?
Most orders ship within 3-5 business days. We currently ship within the United States.
Whole bean or ground?
Check the options on each product page. If you have a grinder, whole bean stays fresh longest.
How should I store my coffee?
Keep it sealed in the bag, somewhere cool, dark and dry. Skip the fridge.
How is the decaf made?
[CONFIRM WITH ROASTER: decaf process]
Can I return my order?
If something's wrong with your order, email us at [YOUR EMAIL] within 14 days and we'll make it right.